Does anyone have a Canon digital camera that is on the fritz? I have a Canon PowerShot S1 IS digital camera and it started taking photos with a purplish tone. Then it got worse. The photos had fine scratchy lines in them. I thought to myself ... I guess I'm going to have to get a new camera. I really liked my old one though! So I looked online for troubleshooting and found this web site . Apparently, Canon has an advisory out on my particular problem and they would fix it for free regardless of warranty status (click here for info). I called Canon and talked with a very kind customer service representative who took down my info. He told me that I would get a pre-paid UPS label via e-mail and to ship the camera to them so they could fix it. He also told me that Canon would stay in contact with me via e-mail regarding the status of my camera. I got the e-mail, shipped my camera to them, and received an e-mail on February 9th saying they received my camera. Now get this! I received another e-mail on February 10th stating they had repaired my camera and had shipped it via FedX. I got my camera back on February 12th and it works fine now! Talk about customer service! I thought that was exceptional! I will buy future cameras from Canon.
So, if you have a Canon digital camera that is on the fritz, you may want to check and see if your particular model is on the advisory list.
On a personal note, thank you to all who have inquired about me. I am doing fine (other than a slight cold). I just haven't been in a creative mood lately and my family life is keeping me extremely busy right now. Thanks to all who have given me ideas for a new kit. One of these days, I will be back!
Awe & Gratitude
4 days ago